Privacy Policy

1. Introduction

As a creative agency specializing in AI-driven content, we handle sensitive data including voice samples and facial likenesses. We treat this data with the highest level of security and ethical responsibility, adhering to applicable data protection laws.

2. Information We Collect

To provide our creative services, we may collect the following types of information:

• Client InformationName, business name, email address, billing address, and payment information required for account management and invoicing.
• Creative Assets (Biometric Data)Voice recordings, video footage, and photographs provided by you for the specific purpose of creating AI avatars and voice clones. This data is processed solely for the fulfillment of your project.
• Project MaterialsScripts, brand guidelines, logos, and other content you upload or submit to the Portal for use in your videos.
• Usage DataInformation about how you interact with our Portal, such as login times and feature usage, to help us improve our service delivery.

3. How We Use Your Information

We use your information strictly for the purpose of delivering the agreed-upon services:

• Service Fulfillment: To generate scripts, synthesize voiceovers, animate avatars, and render final videos.
• Communication: To send project updates, deliver final files, and respond to your inquiries.
• Billing & Administration: To process payments and manage your client account.
• Improvement: To train and refine our internal AI models (only with anonymized data or explicit consent).

4. Data Security & Protection

We implement robust security measures to protect your data:

• Encryption: All sensitive data, including voice and video files, is encrypted at rest and in transit using industry-standard protocols.
• Access Control: Access to client assets is restricted to authorized personnel and automated systems required for production. We employ strict role-based access controls.
• Vendor Security: We carefully vet all third-party AI providers (e.g., OpenAI, ElevenLabs) to ensure they meet our security standards and comply with data protection regulations.

Disclaimer: While we strive to use commercially acceptable means to protect your Personal Data and Creative Assets, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee its absolute security and shall not be liable for unauthorized access, hacking, or data loss that occurs despite our best efforts.

5. Sharing Your Information

We do not sell your personal data. We share data only as necessary to provide our services:

• Trusted Technology Partners: We use enterprise-grade third-party APIs (such as Azure OpenAI, Google Cloud) to process AI tasks. These partners are contractually bound to protect your data.
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.

6. Data Retention & Deletion

Retention: We retain your project files and generated assets for the duration of your engagement to facilitate future projects and revisions.

Deletion: You may request the deletion of your account and all associated data (including voice clones and avatars) at any time by contacting us. Upon termination of services, we will delete your sensitive biometric data upon request, retaining only business records as required by law.

7. International Data Transfers

As a global agency, your data may be processed in countries where our servers or service providers are located. We ensure that appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("Right to be Forgotten").
• Object to or restrict the processing of your data.
• Withdraw consent at any time.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

For any privacy-related concerns, data subject requests, or grievances, please contact our Data Protection Officer: